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Waiter
Company Description
SO/ is a coveted collection of hotels, rooted in the world of fashion. Making its stylish debut on the global hotel scene in 2011, SO/ continues to command attention with its avant-garde design and creative approach to the world of luxury.
Job Description
Join our dynamic team as a Waiter in the vibrant city of Dubai, United Arab Emirates! We’re seeking an enthusiastic and customer-focused individual to provide exceptional dining experiences to our guests. As a key member of our food and beverage team, you’ll play a crucial role in ensuring customer satisfaction and maintaining our high standards of service.
- Greet and seat guests in a friendly and professional manner
- Present menus, make recommendations, and answer questions about menu items, specials, and beverages
- Take accurate food and drink orders using our point-of-sale system
- Communicate orders to the kitchen staff and bar team efficiently
- Serve food and beverages in a timely and professional manner
- Ensure tables are set up correctly and the dining area is clean and organized
- Process payments and handle cash and credit transactions accurately
- Anticipate guest needs and respond promptly to requests
- Collaborate with kitchen and bar staff to ensure smooth service delivery
- Maintain knowledge of menu items, specials, and any changes in offerings
- Adhere to all food safety, sanitation, and hygiene standards
- Assist in side work duties such as restocking supplies and cleaning assigned areas
Qualifications
- Minimum of 1 year experience as a Waiter in a reputable hotel or restaurant
- Strong food and beverage product knowledge
- Excellent interpersonal and problem-solving skills
- Ability to work efficiently in a fast-paced, high-pressure environment
- Proven track record of working collaboratively within a team
- Outstanding communication skills in English; additional languages are a plus
- Physical stamina to stand, walk, and carry trays for extended periods
- Basic math skills for handling bills and payments accurately
- Thorough understanding of food safety and hygiene standards
- Flexible schedule with availability to work evenings, weekends, and holidays
- Detail-oriented with a keen eye for maintaining a clean and organized dining area
- Customer-focused mindset with a passion for delivering exceptional service
- Food handling certification is preferred but not required
- Familiarity with point-of-sale systems is advantageous