Website Mandarin Oriental Hotel Group
The award winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world. Increasingly recognized for creating some of the world’s most sought-after properties, the Group provides 21st century luxury with oriental charm. Above all, Mandarin Oriental is renowned for creating unique hotels through distinctive design and a strong sense of place, luxury hotels right for their time and place. The Group regularly receives international recognition and awards for quality management and legendary service hospitality.
Spa Therapist
Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner. An ideal candidate should have previous experience in same or similar position in a luxury working environment.
Spa Therapist is responsible for, but not limited to performing as trained all spa treatments to guests in a professional and pleasant manner. An ideal candidate should have previous experience in same or similar position in a luxury working environment.
Responsibilities:
- Ensure that a high standard of service is maintained throughout the Spa.
- Assist in the operations of all spa & wellness department as required:
- Spa Treatment Rooms
- Spa Reception
- Spa Retail
- Spa Pantry
- Consultation Lounge
- Spa Thermal & Changing Facilities
- Tea Lounges
- Maintain cleanliness and attention to detail in spa treatment rooms throughout your shift.
- Will be expected to assist and perform various demonstrations and events.
- Arrive 15 minutes before the start of your shift to allow sufficient time to prepare for your working day.
- Perform as a professional, with a friendly business attitude and conduct all duties and responsibilities as required by the position, or assigned by the Spa Treatments Manager.
- Perform all treatments to the highest standards on guests whilst maintaining the guest’s comfort at all times.
- Be on time for appointments and thoroughly review appointments before and after completing each treatment.
- Have the ability to courteously interact and answer all spa and hotel related questions with guests.
- Attend daily and monthly meetings when necessary.
- Be on time to attend training that has been scheduled by Spa Treatments Manager.
- Perform all assigned spa therapist tasks
- Report any dysfunctional equipment to Spa Concierge or Spa Treatments Manager.
- Maintain inventory of supplies for the operations of the treatment rooms.