People Experience Manager

Full Time

Website Al Rostamani Group

The Al Rostamani Group is one of the largest and oldest business conglomerates in the United Arab Emirates. Founded in 1957 with the late Mr. Abdullah Hassan Al Rostamani as Chairman, the group has grown steadfastly and conscientiously over the last 50 years with the guiding principles of commitment, care and vision with a genuine concern for the community.

People Experience Manager

Every employee at Al Rostamani Group plays a role in making a real difference to the business and our customers. We care for our employees by offering them meaningful and purposeful work and an opportunity to grow, learn, contribute and succeed. Today, the Al Rostamani Group has come a long way since its birth in 1957. Our group has grown steadfastly with the guiding principles of Commitment, Care & Vision, alongside a strong sense of active involvement in the community. We are a well-diversified group, with a key presence in industries such as General Trading, Automobiles and Heavy Equipment, Travel, Foreign Exchange, Financial Services, Property Management, Construction, Infrastructure Development and Information Technology Services. Our Group employs approximately 2000 people from 41 different nationalities, which contributes to our multicultural and multi-national environment.

Job Purpose

The People Experience Manager is responsible for managing all aspects of employee relations and driving a positive employee experience throughout the organization. This role ensures compliance with labor laws, oversees HR documentation in line with ISO standards and manages HR administrative processes. The manager also leads compliance efforts, manages investigations, and oversees the whistleblower policy and ethics framework, ensuring alignment with company values and legal requirements.

Job Responsibilities

The People Experience Manager will oversee all aspects of employee relations, compliance, and workplace ethics, ensuring full adherence to UAE labor laws. Key responsibilities include:

  • Oversee the entire employee journey from hiring to exit, ensuring a seamless and engaging experience at every touchpoint.
  • Manage complex employee relations issues, ensuring compliance with UAE labor laws and internal HR policies.
  • Lead initiatives to enhance employee satisfaction through process re-engineering and automation.
  • Act as the Ethics and Compliance Officer, overseeing the whistleblower policy and managing investigations into grievances, misconduct, and policy violations.
  • Establish a structured framework for investigations, ensuring clear timelines and communication plans.
  • Ensure HR documentation complies with ISO standards and aligns with the organization’s quality management framework.
  • Develop, implement, and continuously improve HR policies and procedures related to employee relations, ethics, compliance, and documentation management, in line with TQM procedures.
  • Manage a team of People Experience Executives, an Employee Relations Lead, and a Document Controller.
  • Ensure the implementation of legal compliance training and foster trust-based relationships across the organization.

Job Requirements

Qualifications

  • Bachelor’s Degree in HR or Quality Management or Business Administration.

Experience

  • 4+ years in Employee Relations, HR Compliance, or HR Generalist roles.
  • Experience in employee relations, conflict resolution, and managing the full employee lifecycle, including onboarding and offboarding, to enhance workplace engagement and compliance.
  • Strong leadership and stakeholder management abilities.
  • Proven ability to influence and drive organizational change.
  • Experience in HR compliance, employee relations, and regulatory adherence.
  • Excellent communication and conflict resolution skills.
  • Strong knowledge of UAE labor laws, ISO processes, and HR best practices.
  • ISO or Six Sigma certification preferred.
  • Proficiency in Visio and SAP for process mapping and compliance.
  • HR certifications (CIPD, SHRM) preferred.

At Al Rostamani Group, we seek talented people who work hard to achieve great things.  We consider not only your skills and experience, but also your passion for the role, your desire to learn and how well you align with our core values of care, commitment and vision.  If this position represents an opportunity you wish to pursue, we invite you to apply.

To apply for this job please visit careers.alrostamanigroup.ae.