MICE Fulfillment Executive – Sales & Marketing – InterContinental® Hotel Dubai Festival City

Do you see yourself as a MICE Fulfillment Executive for InterContinental Hotel®  Dubai Festival City?

As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world. Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you’d like to embrace a wider world of experiences and opportunities, we’d like to welcome you to the world’s most international luxury hotel brand.

The InterContinental Hotels Group® properties in Dubai Festival City consist of four hotel brands. These include the luxury brand InterContinental, the superior upscale Crowne Plaza, the lavish long-stay InterContinental Residence Suites and the vibrant mid-scale Holiday Inn & Suites. In addition to over 1600+ bedrooms, the four properties boast a selection of high quality restaurants and bars, an impressive 3,800 square meter Event Centre across two levels, the 5,000 square meters Festival Arena by InterContinental, the luxurious Spa InterContinental, state-of-the-art gymnasium and swimming pool facilities. We are looking for people who are friendly, welcoming and full of life to people to join over 1100 colleagues who are always finding ways to make every guests experience an enjoyable one. We value the passion and enthusiasm of our colleagues, and encourage you to share your passion when you work with us.

A little taste of your day-to-day

• Manage all aspects of MICE bookings especially final event execution.
• Work closely with the sales team to ensure that all client requirements are met and exceeded.
• Coordinate with various departments within the hotel, including banquet, audio-visual, housekeeping, and catering, to ensure seamless event execution.
• Manage the communication and coordination of all external vendors and contractors.
• Develop and maintain strong relationships with clients to ensure repeat business and referrals.
• Ensure that all billing and payment procedures are completed accurately and efficiently.
• Ensure that all events are executed in accordance with hotel policies, procedures, and safety guidelines.
• Provide regular updates and reports to the Director of C&E on MICE bookings and performance.

What we need from you

• Bachelor’s degree in Hospitality Management, Business Administration, or a related field.
• 2+ years of experience in MICE (Meetings, Incentives, Conferences, and Exhibitions) operations, preferably in a luxury hotel environment.
• Excellent organizational and time management skills, with the ability to multitask and prioritize effectively.
• Strong communication and interpersonal skills, with the ability to build and maintain strong relationships with clients, vendors, and colleagues.
• Attention to detail and the ability to maintain accuracy in a fast-paced environment.
• Ability to work well under pressure and handle difficult situations with professionalism and diplomacy.
• Proficient in Microsoft Office and hotel booking software systems.
• Fluent in English, both written and spoken; proficiency in an additional language is preferred.

What you can expect from us

We’ll reward all your hard work with competitive salary and benefits.

Join us and you’ll become part of the global IHG® family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve – visit www.careers.ihg.com to find out more about us.

So go on – show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests.