Marketing Coordinator

Marketing Coordinator

Mandarin Oriental Downtown, Dubai is looking for a Marketing Coordinator to join our Marketing team.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.

With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.

Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

About the job

Based at the Mandarin Oriental Downtown, Dubai within the Marketing Department in Dubai, the Marketing Coordinator is responsible to assist with the coordination and liaising of marketing/ad campaigns and to ensure these are executed according to plan. Another important responsibility is to assist with market research to enable the Marketing Communications team to make informed decisions. Marketing Coordinator reports to Marketing Manager.

As a Marketing Coordinator, you will be responsible for the following duties:

• Assists in implementing marketing campaigns, managing media plans, supporting promotions, and providing creative input for communication strategies.
• Handles purchase orders, payments, departmental reports, and ensures adherence to SOPs and timely responses to stakeholders and guests.
• Maintains hotel media assets (photos, videos, design files) and manages inventory of marketing materials like media kits and gifts.
• Coordinates with external agencies, supports photo/video shoots, and responds to trade, media, and guest inquiries professionally.
• Conducts desk research on competitors and market events; contributes insights to support quarterly goals and brand positioning.
• Demonstrates high standards in grooming, communication, organization, urgency, integrity, and teamwork.

As a Marketing Coordinator, we expect from you: 

• At least 1 year of relevant experience in luxury hospitality, retail, marketing, or agency work; Middle East experience is a plus.
• Pre-opening hotel experience is highly valued.
• Strong verbal and written communication skills in English; Arabic proficiency is a significant advantage.
• Excellent follow-up skills and ability to complete tasks as planned.
• Proficient in Microsoft Word, Excel, and PowerPoint.

Our commitment to you

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• A competitive salary and benefits packages.
• Accommodation, transportation, and duty meals provided by the hotel.

We’re Fans. Are you?