IT intern

User Support:

• Provide technical assistance to end-users, including front-line support for hardware and software issues.
• Respond to helpdesk tickets and assist in resolving IT-related problems.

System Maintenance:

• Assist in the maintenance and upkeep of computer systems.
• Perform routine system checks and updates to ensure optimal performance.

Network Support:

• Collaborate with the IT team to troubleshoot and resolve network connectivity issues.
• Assist in the configuration and maintenance of network devices.

Software Management:

• Support the installation, configuration, and updates of software applications.
• Assist in managing licenses and ensuring compliance with software usage policies.

Data Security:

• Participate in activities related to data security, including user access control and monitoring.
• Follow established protocols to safeguard sensitive information.

Documentation:

• Maintain accurate and up-to-date documentation for IT systems, processes, and procedures.
• Create user guides and training materials as needed.

Collaboration:

• Collaborate with other IT team members to implement technology solutions that align with business needs.
• Assist in coordinating IT projects and initiatives.

Emerging Technologies:

• Stay informed about new and emerging technologies relevant to the hospitality industry.

Qualifications:

• Basic understanding of IT concepts, hardware, software, and networking.
• Problem-solving skills and a willingness to learn.
• Excellent communication and interpersonal skills.
• Ability to work independently and collaboratively in a team environment.