Executive – Center of Excellence

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, everyday goods, health and beauty, properties, and logistics sectors. Its vision is to inspire people to win in ways that make the world better. GMG’s investments span across five key verticals: GMG Sports, GMG Everyday Goods, GMG Health and Beauty, GMG Properties, and GMG Logistics. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the Role: 

The COE Executive is responsible for in store execution of COE projects and initiatives in line with the company strategy. This person with strong retail background will need to support during business requirement documentation, data collection, provide feedback during development cycles, in store implementation, maintaining issue logs, process documentation and deployment, collecting store feedback and reporting on key performance metrics.

Core Responsibilities:

• Understand retail processes and key area of improvement through process and technological innovations
• Lead the execution and ensure sustainability of new and/or expanded process and technical initiatives partnering with retail operations.
• Maintain issue tracker during implementation and support trouble shooting
• Maintain project tracker and escalate any deviations from timelines
• Ensure sustainability of execution/ implementation post rollout and track ROI
• Travel to stores/ territories to support execution and rollout
• Support key business review and business planning processes for the COE programs.
• Build and present executive ready presentations.
• Will react to customer, employee and feedback to suggest changes to the plan.

Qualifications (Knowledge, Skills & Abilities)

• Good commercial understanding across retail environment.
• Expertise in back of house processes and systems
• Proficiency in Excel • Excellent MS PowerPoint skills
• Ability to communicate effectively at all levels and articulate ideas and actionable recommendations.
• Proficient in Retail fundamentals preferred