Clinic Supervisor

• Supervise and co-ordinate all activities with various departments and patients and their attendants.
• Responsible for supervising, preparation of duty schedule, daily assignment, and other administrative tasks.
• Make, change, or coordinate appointments for patients via email or telephone according to the coordination of care procedures and confirming the appointments of the next day.
• Actively manage patient complaints.
• Make changes in staff as needed to accommodate patient volume.
• Supervise the workflow within the clinic including patient registration.
• Responsible for staff performance evaluation and continuous staff development and training programs.
• Overview and manage facility’s Call Centre system and provide daily/weekly reports to the Branch Manager as and when needed.
• Manage front desk practice correspondence and administration.
• Ensure staffs operate within company policy and procedure.
• Work towards achieving the best when it comes to the number of visits at the Centre.
• Establish communication with the patient and their attendants and get feedback about center visits, stay, and patient care and maintain a record of the same for evaluation.
• Act as a troubleshooter and investigator as and when required.
• Monitor all the reception staffs and get firsthand information.
• Take extra care of any VIP patient and keep the Branch Manager updated.
• Build and promote the image of the facility.
• Act as a coordinator between patient, doctor, and administration department.
• Explain services available and need for the proper use of it.
• Be updated about the accepted insurance cards in the Clinic

• Supervise and co-ordinate all activities with various departments and patients and their attendants.
• Responsible for supervising, preparation of duty schedule, daily assignment, and other administrative tasks.
• Make, change, or coordinate appointments for patients via email or telephone according to the coordination of care procedures and confirming the appointments of the next day.
• Actively manage patient complaints.
• Make changes in staff as needed to accommodate patient volume.
• Supervise the workflow within the clinic including patient registration.
• Responsible for staff performance evaluation and continuous staff development and training programs.
• Overview and manage facility’s Call Centre system and provide daily/weekly reports to the Branch Manager as and when needed.
• Manage front desk practice correspondence and administration.
• Ensure staffs operate within company policy and procedure.
• Work towards achieving the best when it comes to the number of visits at the Centre.
• Establish communication with the patient and their attendants and get feedback about center visits, stay, and patient care and maintain a record of the same for evaluation.
• Act as a troubleshooter and investigator as and when required.
• Monitor all the reception staffs and get firsthand information.
• Take extra care of any VIP patient and keep the Branch Manager updated.
• Build and promote the image of the facility.
• Act as a coordinator between patient, doctor, and administration department.
• Explain services available and need for the proper use of it.
• Be updated about the accepted insurance cards in the Clinic

Any bachelor’s degree preferred

Minimum 2-4 years in a similar organization