Banking Relationship Manager

Banking Relationship Manager

Job Title:                                 Banking Relationship Manager

Reports to:                             CFO

Location:                                Toronto/Malta/or remote

Job Purpose:

Reporting to the CFO, the Banking Relationship Manager will be responsible for overseeing and managing the company’s global banking relationships and financial service providers. This includes maintaining existing relationships, onboarding new banks, ensuring compliance with KYC and regulatory requirements, managing investment accounts, and monitoring cash flow across multiple currencies and jurisdictions. This is a strategic role that supports the CFO in optimizing banking operations, safeguarding liquidity, and ensuring efficient and compliant cash management across the organization.

Essential Job Functions / Main Duties & Responsibilities:

• Act as the primary point of contact for all banking and financial institution relationships globally.
• Lead the onboarding process for new banking partners, including coordination of KYC, due diligence, and account setup.
• Manage and maintain a global portfolio of bank accounts and investment accounts across multiple entities and currencies.
• Monitor daily, weekly, and monthly cash flow by bank and by currency to ensure liquidity and risk mitigation.
• Work closely with the Finance, Treasury, and Legal teams to ensure all bank documentation and agreements are current and compliant.
• Support the CFO in evaluating banking service offerings, fees, and performance, making strategic recommendations for improvement.
• Ensure compliance with all relevant regulatory and internal policy requirements related to banking and cash management.
• Assist in developing and implementing banking and treasury-related procedures, controls, and reporting.
• Respond to ad hoc requests for banking information and provide regular updates to senior leadership on banking activities.
• Establish and maintain strong working relationships with internal stakeholders across departments to align banking operations with broader business needs.

Experience & Qualifications:

• 10+ years of experience in banking relationship management, treasury, or a similar role in a multinational or financial services environment.
• Strong understanding of banking products, services, compliance processes, and KYC requirements.
• Proven track record managing multiple banking relationships across jurisdictions and currencies.
• Experience with cash flow forecasting and liquidity management.
• Familiarity with investment account structures, onboarding procedures, and documentation.
• Excellent negotiation and communication skills, with the ability to manage external relationships professionally and effectively.
• Highly organized, with strong attention to detail and the ability to manage multiple priorities under tight deadlines.
• Ability to work independently and collaborate across departments (Finance, Legal, Operations).
• Proficiency in Excel and familiarity with financial systems or treasury management tools.
• Prior experience in the iGaming, fintech, or tech sector is an asset.

Knowledge & Experience:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Professional designation (e.g., CPA, CFA, or equivalent) is an asset but not required.
• Additional certifications or training in banking, treasury, or financial compliance will be considered an advantage.

Benefits:

• Private Health Insurance
• Monthly Fitness Subsidy

We are an equal opportunity employer dedicated to fostering an inclusive and diverse workplace. We prioritize hiring the best candidates based on their skills and qualifications, irrespective of race, gender, age, religion, or any other characteristic. Our strength lies in our diverse teams, and we proudly celebrate and empower everyone to embrace and promote diversity throughout their time with us.
*Note: To all recruitment agencies: Pinnacle does not accept agency resumes. Please do not forward resumes to our jobs alias, Pinnacle employees or any other organization location. Pinnacle is not responsible for any fees related to unsolicited resumes.