Website Western Union
Western Union enables individuals, families, and friends to seamlessly transfer money, also providing financial services to those lacking traditional access. Using insights from customers and colleagues worldwide, we are improving financial services for families, small businesses, multinational corporations, and non-profit organizations.
Assistant Product Delivery Manager – Dubai, United Arab Emirates
Does playing a critical role in the financial services digital space sound exciting to you? How about working for a global fintech company with an advanced team that is passionate about better serving our customers and innovating our business models by leveraging the latest digital technologies?
Western Union is changing. Our vision is to be the preferred financial services provider for the underserved billions of people and businesses with unmet financial service needs. That means aggressively pursuing digital, mobile, ATM/kiosk and stored value card strategies that meet the needs of today’s global consumers and businesses. So, if you’re looking for a company on the move, then please apply to join our expanding team. We’re seeking an Assistant Product Delivery Manager, based in our Dubai office in the United Arab Emirates.
Western Union powers your pursuit.
This position is for an Assistant Product Delivery Manager within WU Digital Regional Team, covering the Middle East region. You will report to the Regional Product Delivery Group Leader and work closely with him to define the mobile/web/omni-channel products specifications and coordinate the launches in alignment with our product strategy and roadmap. The ideal candidate will be experienced in digital products, in both upstream product and service definition and downstream product development and execution.
Responsibilities
- Assist in documenting product requirements, features and functionalities
- Manage products through the product development lifecycle working with key stakeholders for alignments and updates
- Maintain a product backlog for enhancements and get alignment and approvals from stakeholders as needed
- Assist in managing end-to-end digital product implementation and coordinating with all relevant internal and external stakeholders
- Assist in performing regular reporting on the digital products implementations and new enhancements progress
- Assist in implementing and maintaining a digital products performance dashboard based on data analytics (customers, transactions, etc.)
Role requirements
- Undergraduate or Graduate degree in engineering, business or equivalent
- 8+ years of experience building and launching consumer applications on web and mobile platforms
- At least 3 years of product management experience in Web/Mobile technologies and Web/Mobile user experience
- Experience managing a team of product analysts
- Strong business writing, numerical analysis and verbal communication skills
- Get things done attitude; Self-motivated with the ability to “roll-up sleeves” and prioritize critical deadlines.
- Attention to detail and a penchant for creating great customer experiences.
- Experience working with multiple stakeholders/teams in different countries with different cultural backgrounds.
- Strong experience of agile preferred
- Experience working in a multinational organization.
- Experience in financial services
- Experience in global money movement a plus
- Experience working on digital products in the money transfer industry desirable.
We make financial services accessible to humans everywhere. Join us for what’s next.
Western Union is positioned to become the world’s most accessible financial services company —transforming lives and communities. We’re a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.
Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You’ll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you’re ready to help drive the future of financial services, it’s time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.
Benefits
You will also have access to short-term incentives, multiple health insurance options, accident and life insurance, and access to best-in-class development platforms, to name a few
(https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interview process or in an offer of employment.
Your Dubai specific benefits include:
- 25 days annual holiday
- Life/Medical Cover
To apply for this job please visit careers.westernunion.com.