Website Millennium Hotels and Resorts
Millennium Hotels and Resorts is a Hong Leong subsidiary of Singapore-listed global real estate company City Developments Limited (CDL). Headquartered in Singapore, Millennium Hotels and Resorts is Singapore’s largest homegrown operator of international hotel brands spanning 4 continents and 80 strategic destinations.
F&B Associate
As Barista, you play a crucial role in ensuring exceptional guest experiences by providing efficient and friendly food and beverage service. Your responsibilities include taking coffee orders, making coffee, upselling, serving meals, and maintaining a clean and organized coffee shop environment. You will collaborate with team members to deliver high-quality service and contribute to the overall success of the F&B operations.
Key Job Responsibilities:
- Greet and welcome guests in a friendly and professional manner.
- Take customer orders, answer questions, and make menu recommendations.
- Relay orders to the kitchen and ensure accurate and timely delivery of food and beverages.
- Serve meals and drinks in accordance with established standards and presentation guidelines.
- Handle guest inquiries, concerns, and requests promptly and courteously.
- Maintain a clean and organized dining area, including setting up tables and clearing dishes.
- Collaborate with kitchen and the F&B team to ensure smooth coordination of service.
- Upsell menu items and promote special promotions to enhance the guest experience.
- Process customer payments and handle cash transactions accurately.
- Follow hygiene and safety guidelines to ensure a clean and safe working environment.
- Assist in restocking and replenishing supplies as needed.
- Work collaboratively with team members to achieve overall F&B goals and guest satisfaction.
- Uphold environmental, health, and safety standards in alignment with organizational policies.
- Adhere to the company’s environmental, health, and safety procedures and policies.