Assistant Manager – Learning & Development

Assistant Manager – Learning & Development

Job Description

The job holder will be responsible for training needs assessment, design, delivery and effectiveness evaluation of the training calendar plan within the Territory

Responsibilities

Business Context

• Participate in business and management discussion to understand business priorities and goals
• Partner with the business to drive important Training initiatives
• Provide performance consulting to business on ways to improve existing processes and introduce new processes
• Improve business performance and productivity through training exercises

Training Budget & Calendar 

• Plan along with the Manager – L&D and GM, annual training budget for the territory
• Track learning and development budgets and present reports on a regular basis to the management
• Ensure identification and analysis of training needs in coordination with other functional and category managers and provide inputs to the corporate learning & development  team
• Measure the ROI of training in the territory to show tangible benefi

Training Delivery & Administration

• Design training content (internally administered) in line with territory/ functional requirements to ensure effective and high quality delivery of training to employees
• Formulate the annual and monthly training calendars for the territory in consultation with the  Head – HR  and circulate the calendar in the territory in a timely manner
• Coordinate with preselected vendors/ service providers to ensure timely provision of training infrastructure, development of content and training delivery
• Select appropriate internal and external trainers for delivering the training modules effectively
• Monitor provision of  high quality training to all employees on the basis of identified training needs
• Collect employee feedback at the end of every training session, and provide the collated report to corporate learning & development team

People Management

• Manage and support recruitment
• Monitor team development and facilitate complaint resolution
• Set KRA’s for direct reports and conduct performance appraisal
• Oversee staff deployment and drive motivation levels of the direct reportees

Qualifications

• Advance knowledge of Retail Industry
• Advance knowledge of Training processes and accredation processes
• Advance knowledge of various Taining tools
• Presentation skills
• Communication & Influence skills
• Planning & Organizing skills
• Candidates with Min 5 years of training experience and overall 8 years of experience are preferred.

About Us

Our journey started in 1973 with a single store in Bahrain. Since then, we have grown into a global retail and hospitality group. The proud creator of 25 plus value led, own-built brands across retail, hospitality, food, and leisure.

Over the years, our UAE – based group has evolved into a comprehensive retail and hospitality entity, with over 2200 retail stores, leisure, and hospitality outlets, panning the GCC, Middle East, India, Southeast Asia, and Africa. Today, Landmark Group is one of GCC’s largest omnichannel retailers and India’s top home and fashion retailer.

We take immense pride in the organic growth of our retail brands, which have blossomed into household names. From Max, Splash, Babyshop, Centrepoint, Shoemart, Homecentre, Emax, Fitness First, to Funcity, to name a few, our brands span across a multitude of categories, enriching the lives of countless families over the past decade.

About the Team

Established in 1973 in Bahrain, Babyshop has grown into a leading retailer specializing in children’s products and accessories. With a steadfast commitment to quality, affordability, and accessibility, we have expanded our footprint to over 230 stores across 13 countries in the Middle East, North Africa, and Asia. Serving over 100 million customers worldwide, Babyshop has become a trusted brand and household name in the region.

At Babyshop, our mission is to provide parents with a comprehensive range of high-quality products and solutions for their children, from newborns to teenagers. We proudly offer a diverse selection of items from beloved brands such as Juniors, Giggles, Eligo, Lee Cooper, Disney, Hello Kitty, Graco, Joie, Hauck, Nuna, Cybex, Babyzen, Philips Avent, Tommee Tippee, Medela, Dr. Brown’s and many more. Our extensive collection includes baby and kids’ clothing, baby essentials, nursery items, strollers, car seats, toys, and more.

Child safety is at the heart of everything we do at Babyshop. We take meticulous care to ensure all our products meet the highest safety standards, from toys to strollers to car seats and beyond. Our commitment extends to sourcing the highest quality materials, such as the cotton used in our clothing, which is free from harmful chemicals and safe for babies and children to wear.

We understand that parenting can be both rewarding and challenging, which is why we offer our unique service, “My Baby Expert.” Through this service, our experienced staff members—often mothers themselves—provide personalized advice and solutions for your parenting, product, or brand-related concerns. Our experts are here to support you every step of the way, helping you find the best solutions tailored to your family’s needs.

Babyshop remains committed to customer satisfaction and community engagement. We continuously innovate and adapt to meet the evolving needs of parents and children. Our longstanding reputation as a reliable and popular choice for quality children’s products is a testament to our unwavering dedication to excellence and responsibility.