Website NMC Healthcare
NMC Healthcare is the largest private healthcare company in the UAE and ranks amongst the leading fertility service providers in the world. Over the last 46 years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the patient.NMC Healthcare is the largest private healthcare company in the UAE and ranks amongst the leading fertility service providers in the world. Over the last 46 years, NMC has earned the trust of millions, thanks to its personalized care, genuine concern and a sincere commitment to the overall well-being of the patient.
Front Office Executive – UAEN
Job Description
- Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.
- Provide hospital information and answer patient queries.
- Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department’s services.
- Ensure patients have an overall good patient experience
- Liaison between departments when required
- Manage the reception and waiting areas.
- Handles telephone enquiries and directs queries accordingly
Responsibilities
- Welcome & greet patients and direct them appropriately to the relevant departments giving clear instructions.
- Provide hospital information and answer patient queries.
- Complaints are handled in a structured, timely and professional manner which is fair, courteous and respectful of privacy, to identify problems and to continuously improve the department’s services.
- Ensure patients have an overall good patient experience
- Liaison between departments when required
- Manage the reception and waiting areas.
- Handles telephone enquiries and directs queries accordingly
Qualifications
- Preferably a college graduate in any discipline
To apply for this job please visit eiby.fa.em2.oraclecloud.com.