Human Resources Coordinator

Over the past two decades, The First Group has forged a reputation as one of the hospitality industry’s leading innovators, providing groundbreaking investment opportunities to clients and partners, while delivering exceptional, memorable experiences to hotel and leisure guests. Our corporate ethos and unique vision for the future of hospitality is encapsulated in our fast-growing portfolio of award-winning hotels and residences, exciting F&B outlets and lifestyle venues, and delivered through our array of complementary third-party hotel and asset management services.

Core to our vision for the future of hospitality is The First Collection, our award-winning hotel brand that reflects the rich culture, innovative spirit, and unparalleled refinement for which Dubai is famous for. The First Collection’s urban lifestyle resorts, situated in prime locations across Dubai, are renowned for their unique blend of world-class hospitality and modern flair, as well as their cutting-edge guest facilities and services, which include exclusive access to the stunning Soluna Restaurants and Beach Club, located on the world-famous Palm Jumeirah.

Every hotel in our fast-growing portfolio reflects our ambition to capture the essence of urban living, blending it seamlessly with the tranquillity of a serene getaway. The First Collection echoes the city’s heartbeat, ensuring all our guests are made to feel a part of the magnificent tapestry of Dubai, the world’s most exciting metropolis.

Human Resources Coordinator is a junior role which assists the hotel team and HR department with projects and daily tasks. Human Resources Coordinator will act as the first port of call to team players for HR related queries; the key responsibilities include however are not limited to the below:

• Provide a proactive and supportive Human Resources service to team players, engage and bond with them.
• Ensure Human Resources administration of team players’ files are kept up-to-date at all times and that filing is done weekly in order to comply with the HR standards and audit.
• Ensure new joiners’ process is smooth, provide a warm welcome to the team players on their first day and follow through with the onboarding schedule.
• Assist with the team player leavers’ process, provide the needed support to the leavers and the department.
• Assist the Payroll and Finance with monthly attendance to ensure timely and accurate payroll processing.
• Update the Cluster monthly Payroll Forecast, verify Payroll draft.
• Assist with employee engagement, arranging the monthly social events and activities as per the agreed annual calendar, including periodic rewards and recognition programs and birthday celebrations.
• Suggest new ideas to improve the health and wellbeing of the employees.
• Perform routine tasks required to administer and execute human resource programs, administer effective flow of documentation relating to team players.
• Update employee database and HR system as necessary.
• Handle employment-related inquiries from applicants, employees, and departments, referring complex and/or sensitive matters to appropriate people.
• Assist HR Generalists and PR team with OHC, medical schedule and update database.
• Follow company and HR SOPs, the Law and legal requirement updates, and act as an arbitrator where necessary.
• Announce new joiners, internal transfers and promotions.
• Raise requisitions in the materials control system to maintain par stock.
• Assist the HR team with projects and tasks as required.

• Experience working in a similar role at a 4/5* hotel.
• Strong command in English (written and verbal).
• Excellent administrative skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks.
• Ability to act with integrity, professionalism, and confidentiality.
• Knowledge of employment-related laws and regulations.
• Proficient with Microsoft Office or related software.
• Bachelor’s Degree in Admin or HR Related field.
• Previous HR Intern experience in the UAE is preferred.