Assistant Manager, Kids Club

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Atlantis, The Royal will forever change the landscape of Dubai. Crafted by the world’s leading designers, architects and artists, this iconic destination will offer extraordinary stays, dining, attractions and entertainment. The world is yet to experience anything like it. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

As Assistant Manager, Kids Club your main responsibility is to oversee the daily operation and organization of the Atlantis Explorers Club and Nanny Services. You will ensure all activities and programs are adhered to as per resort standards and all children are attended to and monitored at all times.

Key duties and responsibilities include:

• Overseeing and ensuring all team members uphold the highest standards of professionalism and guest relations
• Preparing departmental schedules according to resort requirements.
• Carrying out on the job training of team members.
• Ensuring nannies are fully trained in handling children, preparing activities, handling incidents of bad behavior and emergencies indoors and/or outdoors.
• Being fully trained and educated in handling children of ages 4-12 ensuring that children are attended to in a correct manner as per resort standards.
• Overseeing and having thorough knowledge of all toys, games, and activities available in the Kids Club ensuring all is in proper condition.
• Planning and carrying out theme parties and other special activities
• Arranging training, certification programs, refresher courses, as well as reviewing protocol procedures with immediate employees and nannies.

About You

We are looking for candidates with 2-3 years experience in a supervisory role. You should have solid background in a large facility, overseeing kids club, family entertainment or recreation activities. To succeed in this role you need to build good relationships with managers, peers, subordinates and customers as well as adapt interaction style based on the complexity and urgency of your tasks. As Assistant Manager you should develop your team members by providing challenge and opportunity for growth and be comfortable with providing positive and constructive feedback.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career.

Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.