Pega Production Support

Full Time

Website Virtusa

Virtusa Corporation (NYSE: VRTU) is a global information technology services company founded in 1996 with its headquarters in Westborough, Massachusetts, USA. The company provides IT Consulting, Business Consulting, Systems Implementation and Application Outsourcing services to large enterprises and software vendors.The company, founded in 1996, has delivery centers in U.S., U.K., Singapore, Germany, Malaysia, Netherlands, India, and Sri Lanka.

Job description

Role: Pega Architect

Skill: Pega with KYC CLM/ Smart Investigate or CDH framework (anyone) with Production support

Description:

Pega – Production Support

• Experience leading a Pega application production support with Pega CSSA/ LSA certification.

• This position is a hands-on technical role primarily handling applications built on CLM KYC Framework/ Smart Investigate Framework.

• Extensive experience with debugging tools (Tracer, CB, Live UI).

• should have experience with CDD, EDD, FATCA, CRS related requirements.

• Should have knowledge on the DP, DT, Decision rules of pega, Activity all Integration related requirements, if it is well – known about Kafka related requirements should be an added advantage.

• Provide application support in accordance with standard guidelines within the agreed SLAs.

• Debug and identify production issues by analysing code and reproducing the issue in lower environments.

• Participate in high priority incident triage calls which may include but not limited to DB server issues, application server issues, Code issues, Data issues and network issues.

• Review service trends, identify themes, communicate risk and propose technical solutions.

• Monitor performance trends, system stability and trigger preventive actions.

To apply for this job please visit www.virtusa.com.