Operations Executive

About GMG:

GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG’s investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world’s most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.

About the role:

Core Responsibilities:

• Create, Maintain, and expand our online presence on marketplace/q-commerce platform
• Driving sales and traffic on the platforms with effective conversion strategies.
• Online store setup, content creation, data analysis, marketing, usage of in-platform tools, order management, and fulfillment.
• Collaborate with eCommerce Partners to develop product ranges and work closely with the Brand team, Marketing team, and eCommerce team to ensure a successful Launch.
• Research the market in order to discover new trends and technologies in order to improve website performance.
• Proactively use data, information systems and metrics around commercials, brand, and Shopper trends to increase profit, market share, and sales.
• Responsible for timely processing and responding to customers’/partner/store requirements or queries.
• Oversee website uploads and landing pages development
• Report on performance
• Strong eCommerce Knowledge, highly analytical & familiar with Ecommerce Knowledge.
• Effectively track & report consumer data, insights, and learnings
• Take Ownership of Key customers & grow small accounts

Requirements:

• Minimum 3 years’ experience in FMCG products & brands on top Marketplaces/Q-commerce
• Advance excel knowledge (Power Query, VBA etc.)
• Bachelor’s degree in business or related field
• Handling Experience e-commerce platform- Noon, Amazon, Instashop, talabat etc.
• Excellent verbal and written communication skills
• English Language (Writing, Reading, Speaking)