SSC- Accounts Receivable Supervisor

About Hilton

Hilton is one of the largest and fastest growing hospitality companies in the world, with more than 7,000 properties in 123 countries and territories. In the 100 years since our founding, we have defined the hospitality industry and established a portfolio of 19 world-class brands, including our flagship Hilton Hotels & Resorts brand, which is the most recognized hotel brand in the world. We have more than 150 million members in our award–winning customer loyalty program, Hilton Honors.

Position Statement: 

The Accounts Receivable Supervisor will lead the Accounts Receivable function for the hotels across the GCC that are supported by the UAE Finance Shared Service Centre (SSC).

The role reports to the SSC Finance Manager.

Position Summary: 

•    Line manage team of SSC Accounts Receivable Accountant
•    Supporting hotels joining the SSC with the transfer of their Accounts Receivable process
•    Controlling quality of work of the SSC Accounts Receivable Accountants
•    SSC Accounts Receivable process improvement
•    Monthly balance sheet reconciliations for Accounts Receivable related balance sheet accounts
•    Help coach the team in effective collections and reduce DSO days
•    Ensures that all necessary supporting documentation is submitted with invoices to substantiate charges and ensures payment is collected in a timely fashion
•    Guide the team on month end process and leading credit review meetings of hotels
•    Follows up the collection of inter-hotel billings and Hilton Honors redemptions
•    Reviews month end aging reports and ensure all reports reconcile and balance against the general ledger
•    Ensure SOX compliance for Accounts Receivable function and continuous training for team members
•    Focus on effective communication between hotels and Accounts Receivable team
•    Perform any additional tasks as assigned to ensure effective operations of the SSC

Direct Reports

All SSC Accounts Receivable Accountants covering AR.

Qualifications

•    Excellent communication skills, both written and verbal
•    Proactive and self-starter
•    Follow Hilton Values to motivate and develop direct report Team Members
•    Organised and ready to meet tight deadlines and work under pressure
•    Inquisitive by nature – willing to learn and ready to challenge the process
•    Ability to work cohesively with others, both in the office and remotely with hotel Team Members
•    Ability to learn multiple systems to provide support, therefore must be willing to accept new challenges
•    Accounting knowledge, in particular Accounts Receivable
•    Systems knowledge, in particular Navision, OnQ/OA, Opera and Excel

Required Qualifications:

•    Fluent in English
•    Line Management experience
•    Knowledge of the local market with client relationships

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!